Terms of Use – Stinstoun Digital

Introduction

Stinstoun Digital Ltd. (“we,” “our,” or “us”) are a media transfer company dedicated to converting analogue media to digital formats. By using our services, you agree to comply with and be bound by the following Terms of Use. Please read them carefully.

Acceptance of Terms

By accessing and using our services, you accept and agree to be bound by these Terms of Use, as well as our Privacy Policy. If you do not agree to these terms, please do not use our services.

Services Provided

Stinstoun Digital Ltd. offers digital media transfer services. We convert various media formats into digital formats and provide secure access to the digitized files. Our services include, but are not limited to, the transfer of VHS tapes, Betamax tapes, Cine film, audio cassettes, slides, negatives, and photos.

Customer Responsibilities

By using our services, you agree to:

Provide accurate and complete information when placing an order.
Ensure that the media you submit does not contain any illegal, offensive, or infringing content.
Refrain from using our services for any unlawful purpose.

Order Processing and Delivery

We will use reasonable efforts to process and complete your order in a timely manner. Upon completion, we will provide you with a secure link to access your digitized media files, which will be stored on Dropbox for 12 months from the delivery date. After this period, the files will be permanently deleted.

Pricing and Payment

All prices for our services are as listed on our website or communicated to you at the time of order placement. Payments must be made in full before delivery of your order. We accept various forms of payment, which will be specified during the ordering process.

Intellectual Property

You retain all rights to your original media content. By submitting your media to us, you grant Stinstoun Digital Ltd. a limited, non-exclusive, and royalty-free license to use, reproduce, and process your media solely for the purpose of providing the requested services.

Limitation of Liability

Stinstoun Digital Ltd. will exercise reasonable care in handling your media. However, we are not liable for any loss, damage, or destruction of your media while in transit or in our possession, unless caused by our gross negligence or willful misconduct. Our liability is limited to the cost of the services provided.

Disclaimer of Warranties

Our services are provided “as is” and “as available” without any warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that our services will meet your specific requirements or that they will be uninterrupted, timely, secure, or error-free.

Termination

We reserve the right to terminate or suspend your access to our services at any time, without prior notice, if you violate these Terms of Use or for any other reason deemed appropriate by us.

Governing Law

These Terms of Use are governed by and construed in accordance with the laws of Scotland, without regard to its conflict of law principles. Any disputes arising out of or related to these terms or our services shall be resolved exclusively in the courts located in Scotland.

Changes to Terms of Use

We may update these Terms of Use from time to time. Any changes will be posted on this page with an updated revision date. By continuing to use our services, you acknowledge and agree to the updated Terms of Use.

Contact Us

If you have any questions or concerns about these Terms of Use, please contact us at:

Stinstoun Digital Ltd.
2 High Orchard
Beith
Ayrshire
KA15 1HZ

Email: mail@stinstoun.digital
Phone: 01294 665000

Last updated: 6th August 2024

Recent Reviews

Steven was brilliant from start to finish..He converted a couple of USA videos into CDs for me and also updated my old laptop which hadn't worked in a few years..It has a new lease of life and my dad's going to be thrilled with the CD of the American football game he was at way back in 94.. Cost was very competitive too..Would highly recommend Stinstoun Digital for quality, great customer service and professionalism..

Tanya Byrne
17/10/2024
What a find this company is: super customer service with personal replies and appropriate follow up, reassuring progress messages, no question too big or too small, confidence building reviews when searching for someone to entrust the precious memories to and an efficient and very reasonably priced service. So happy with the cassettes from over 30 years ago now on digital formats and just great to hear the family voices again. Would not look anywhere else if I needed similar again and actually want to find something else for them to do because it was such a great experience. Thank you Stinstoun!

Annette Brown
15/12/2024
Very quick and efficient service. Steven had all 8 vhs and 7 cine tapes and one dvd all onto one USB in three days. The quality is first class. Thanks Steven for bringing back the memories.

Paul Rattray
13/12/2024
Brilliant service, priceless memories restored thanks again

Craig Carless
10/08/2024
Steven converted two cassettes - live opera and concert performances from 1991 - over to digital for me, providing both WAV and MP3 files as requested. He was fantastic from the start, working on the tapes quickly and professionally to provide what I needed. I realised my own audio software couldn't split up the files so I had to get back to him to do an extra editing job for me, which, again, he did expertly and super-fast. I'm overjoyed to have found Steven and the service he provides, and will be inundating him in the months to come with cassettes and a some old vinyl recordings too to convert to digital for us. Can't recommend highly enough.

Kate Ashton
08/08/2024
I had a set of Hi-8 tapes that I wanted digitising, and have been fortunate to find Steven who has been fantastic in sorting that out for me. Service is faultless, very quick, professional and helpful with the IT tips. I would 100% recommend Steven for his great service, communication and pricing.

Lee Nicholls
08/08/2024
I found this company online and asked a few questions via WhatsApp. I received a personal reply almost straight away answering those questions. I posted mini DV tapes off and was told they had arrived, then when they were being worked on, an anticipated despatch date then finally a despatch and tracking number. Faultless service from start to finish. Thank you.

Smudger
18/12/2024
Fantastic service! Special memories brought back to life once again. Thanks again Steven

Heather Graham
22/08/2024
Steven converted a 1990’s collection of VHS tapes to USB and the cloud for me. The tapes were collected from my home and returned to me upon completion. Excellent communication throughout. It’s great to have easy access to such precious family memories.

Audrey Martin
03/07/2024
Great service
Great communication
Steven was so helpful,
I would thoroughly recommend Stinstoun Digital

Roger Crawford
27/07/2024
My sister who lives in New Zealand asked if I could get our old family cine films put on Digital media so she could see them and I came across Sinstoun. Steven was very prompt with his replies and was able to to reproduce our 60+ year old films. My sister was delighted with the result and so am I. The service Steven provided is excellent and I would have no hesitation in recommending him.

Mrs Mills
29/08/2024