Terms of Use – Stinstoun Digital

Introduction

Stinstoun Digital Ltd. (“we,” “our,” or “us”) are a media transfer company dedicated to converting analogue media to digital formats. By using our services, you agree to comply with and be bound by the following Terms of Use. Please read them carefully.

Acceptance of Terms

By accessing and using our services, you accept and agree to be bound by these Terms of Use, as well as our Privacy Policy. If you do not agree to these terms, please do not use our services.

Services Provided

Stinstoun Digital Ltd. offers digital media transfer services. We convert various media formats into digital formats and provide secure access to the digitized files. Our services include, but are not limited to, the transfer of VHS tapes, Betamax tapes, Cine film, audio cassettes, slides, negatives, and photos.

Customer Responsibilities

By using our services, you agree to:

Provide accurate and complete information when placing an order.
Ensure that the media you submit does not contain any illegal, offensive, or infringing content.
Refrain from using our services for any unlawful purpose.

Order Processing and Delivery

We will use reasonable efforts to process and complete your order in a timely manner. Upon completion, we will provide you with a secure link to access your digitized media files, which will be stored on Dropbox for 12 months from the delivery date. After this period, the files will be permanently deleted.

Pricing and Payment

All prices for our services are as listed on our website or communicated to you at the time of order placement. Payments must be made in full before delivery of your order. We accept various forms of payment, which will be specified during the ordering process.

Intellectual Property

You retain all rights to your original media content. By submitting your media to us, you grant Stinstoun Digital Ltd. a limited, non-exclusive, and royalty-free license to use, reproduce, and process your media solely for the purpose of providing the requested services.

Limitation of Liability

Stinstoun Digital Ltd. will exercise reasonable care in handling your media. However, we are not liable for any loss, damage, or destruction of your media while in transit or in our possession, unless caused by our gross negligence or willful misconduct. Our liability is limited to the cost of the services provided.

Disclaimer of Warranties

Our services are provided “as is” and “as available” without any warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that our services will meet your specific requirements or that they will be uninterrupted, timely, secure, or error-free.

Termination

We reserve the right to terminate or suspend your access to our services at any time, without prior notice, if you violate these Terms of Use or for any other reason deemed appropriate by us.

Governing Law

These Terms of Use are governed by and construed in accordance with the laws of Scotland, without regard to its conflict of law principles. Any disputes arising out of or related to these terms or our services shall be resolved exclusively in the courts located in Scotland.

Changes to Terms of Use

We may update these Terms of Use from time to time. Any changes will be posted on this page with an updated revision date. By continuing to use our services, you acknowledge and agree to the updated Terms of Use.

Contact Us

If you have any questions or concerns about these Terms of Use, please contact us at:

Stinstoun Digital Ltd.
2 High Orchard
Beith
Ayrshire
KA15 1HZ

Email: mail@stinstoun.digital
Phone: 01294 665000

Last updated: 6th August 2024

Recent Reviews

I had a set of Hi-8 tapes that I wanted digitising, and have been fortunate to find Steven who has been fantastic in sorting that out for me. Service is faultless, very quick, professional and helpful with the IT tips. I would 100% recommend Steven for his great service, communication and pricing.

Lee Nicholls
08/08/2024
My sister who lives in New Zealand asked if I could get our old family cine films put on Digital media so she could see them and I came across Sinstoun. Steven was very prompt with his replies and was able to to reproduce our 60+ year old films. My sister was delighted with the result and so am I. The service Steven provided is excellent and I would have no hesitation in recommending him.

Mrs Mills
29/08/2024
Five star service. I had 3 audio cassettes put onto a USB. The service was excellent from start to finish. There was a delay in receiving my parcel back - not Steven’s fault - but he kept me updated personally every step of the way. I would high recommend this service to anyone. Perfect. Thank you.

Jill Walker
21/03/2024
Steven converted a 1990’s collection of VHS tapes to USB and the cloud for me. The tapes were collected from my home and returned to me upon completion. Excellent communication throughout. It’s great to have easy access to such precious family memories.

Audrey Martin
03/07/2024
I had a dozen or so VHS tapes transferred and can't find fault. Excellent service and a fast turnaround. The guy I spoke to was very helpful, and the price was better than I'd seen elsewhere. I'll be going back if I find any more tapes in the loft.

Chris Bell
12/06/2024
Having had a very poor experience with a previous company and being left financially out-of-pocket, I was a little apprehensive in trusting another company. I needn't have worried though because Steven's professionalism helped allay any fears I may have had. He was both helpful and accommodating from start to finish, and the quickness and level of service in digitally transferring my old cine reels surpassed all of my expectations. An incredibly efficient 5-star service on all levels.

Robert Riley
14/06/2024
I wanted some very ancient cassette tapes transferred to digital and CD, and was anxious that they should not go astray since I am based in London. Steven could not have been more helpful, keeping in touch every step of the way and - particularly for the CDs - kindly and painstakingly interpreting my rather untechnical requests.

Justin Gilbert
12/05/2024
Excellent service received from Steven. As a previous customer of the business Steven has recently acquired from Cheshire I was initially a little concerned at entrusting my camcorder tapes to a courier service all the way up to Scotland. I needn't have worried as the delivery to him was seamless & he turned around the tapes within a very short space of time & sent me the digital downloads prior to the return of my original tapes. The cost was very reasonable aswell. There was a little hiccup with regards to the delayed return delivery back to me of the parcel but this wasn't Steven's fault & he communicated with me throughout as to the tracking of the parcel. I wouldn't hesitate to use him again & would like to thank him for his professional service.

Helen
19/03/2024
Brilliant service, priceless memories restored thanks again

Craig Carless
10/08/2024
Steven converted two cassettes - live opera and concert performances from 1991 - over to digital for me, providing both WAV and MP3 files as requested. He was fantastic from the start, working on the tapes quickly and professionally to provide what I needed. I realised my own audio software couldn't split up the files so I had to get back to him to do an extra editing job for me, which, again, he did expertly and super-fast. I'm overjoyed to have found Steven and the service he provides, and will be inundating him in the months to come with cassettes and a some old vinyl recordings too to convert to digital for us. Can't recommend highly enough.

Kate Ashton
08/08/2024
After Steven successfully recovered recordings from a 60+ year old audio tape, I enquired about his other services. That led to Steven supplying a refurbished laptop, which massively exceeded my expectations. The machine looks and performs like a new laptop. I couldn't be happier with the level of service that Steven provided and look forward to dealing with him again in the near future.

David Wilson
15/06/2024
After a family bereavement we found some old camcorder tapes. I contacted the company and we had excellent customer service and a fast return. We got a few USBs to share with the family and digital links aswell. Was really great to see our family memories from over the years. Would highly recommend this company. Also was really great value for money.

Kevin Barr
16/04/2024
Steven was an absolute delight to work with. He went the extra mile to have my American tapes transferred digitally. After being let down by 2 other companies, Steven found a solution. Communication was spot on. Quick and efficient. Would highly recommend.

Debbie Dewey
04/06/2024
Great service
Great communication
Steven was so helpful,
I would thoroughly recommend Stinstoun Digital

Roger Crawford
27/07/2024
Fantastic service! Special memories brought back to life once again. Thanks again Steven 😊

Heather Graham
22/08/2024
I was recommended Stinstoun Digital by a friend when I was looking for someone to convert my VHS to USB - they were very efficient and I had a link to my video emailed to me within a day and the VHS tape returned to me a few days later. Great service and I would definitely use them again.

Susan Kennedy
25/03/2024